Terms and conditions
Our web site grants you non-exclusive limited license to use the JobRelay service by Highrise Digital Ltd (the “product”) in accordance with these Terms & Conditions (the “license”) issued by our company.
1. Plugin licensing
RecPress is delivered through the use of our RecPress WordPress plugin which is added to your WordPress website, along with other associated third party plugins, provided by us.
The RecPress plugin is licensed under the GNU general public license.
1.1 Geo Location API licensing
The RecPress plugin uses the Google Geo API in order to allow the location radius based search to work. This requires a Google API key, with the geo location API active on that key and an associated active billing account.
During setup, we will provide an API key to use to ensure that RecPress is functioning.
Once setup is complete, it is your responsibility to setup your own Google API key(s) to work with your site.
More information can be found on the following documentation page:
2. Software updates
To make sure that the RecPress is always working, we release updates from time to time for the RecPress plugin. These updates are available to customers who have an active license and subscription.
Software updates are delivered via the WordPress administration screens. Plugin updates will show in the WordPress updates section and a plugin update can be actioned through these screens in the same way as any other plugin.
Updates are provided for terms of either 1 month or 1 year, depending on the billing cycle used when purchased.
RecPress clients should ensure they are always on the latest version of the RecPress and third party associated plugins.
3. Delivery and access
After we have processed payment for your order of the RecPress plugin, a member of the integrations team will contact the email address used for purchase in order to integrate RecPress on your site.
Important – before RecPress start the integration, you confirm you have a full backup on your site.
3.1 WordPress access to your site
Temporary WordPress administrator access must be provided to your WordPress site in order to allow our integrations team to setup the plugin.
This should be provided by creating a new WordPress user with the username of
HighriseDigital and the email address of
firstname.lastname@example.org. Once created this should trigger your site to email our integrations team to complete the setup.
3.2 File access to your website files
Sometimes it may be necessary to provide our integrations team with file access to the server on which your WordPress site resides.
You agree to provide write access to this server in the form of either FTP or sFTP, providing the integrations team the necessary login credentials and procedures.
Our integrations team will only change files that are needed for RecPress to function and any changes that need to be made will be outlined to you before hand.
You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Highrise Digital Ltd. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
5. Site content
All this sites content including imagery and any documentation pages that are published are property of Highrise Digital Ltd. No content must be replicated without prior, written authorisation.
Support is provided via email using the links in the support section of recpress.com.
7. Billing and cancellation
7.1 Billing cycle
Your subscription to RecPress will be charged to your payment card used in your first purchase, recurring either 1 month or 1 year from the purchase data.
The length of your billing cycle will depend on the type of subscription that you choose at sign up for the service.
7.2 Payment methods
To use RecPress you must provide a valid payment method. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. This could mean that your job board will not function, during this period.
7.3 Updating your payment method
You can update your payment method by visiting the My Account page of the RecPress website. Following any update, you authorise us to continue to charge the applicable Payment Method(s).
You can cancel your RecPress subscription at any time, and you will continue to have access to the JobRelay service through to the end of your billing cycle.
Payments are non-refundable and we do not provide refunds or credits for any partial membership periods.
To cancel your service, please visit the Subscriptions section of the My Account page and follow the instructions there.
7.5 Changes to the price and subscription plans
We may change our subscription plans and the price of our service from time to time; however any price changes or other changes to your subscription plans will apply only to your next billing cycle.
8. Emails related to your purchase
Highrise Digital Ltd may on occasions send you email notifications related to your purchase and transactional email which may include notification of changes to pricing and subscription, details of new release and associated products and services.
Please note that by purchasing a subscription to RecPress you agree to allow us to email you in this way.
RecPress is intended to work in the way that it was integrated by us after your purchase.
We do not guarantee it will function with all third-party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur on your site.
We are not responsible for any data loss that may occur as a result of using RecPress.
10. Data collection
Highrise Digital Ltd will hold your billing information (name, mailing address, email address) for the purpose of billing you in the future. We do not store any credit card information on our servers. All credit card information is held by Stripe, our payment processor.
We also store the website address for which you are using RecPress on. This is used to determine whether an active license and subscription is valid for that site.
Please note that by purchasing RecPress, you agree to allow us to collect the above mentioned data and store it on our servers.
11.1 Governing law
These terms are governed by the laws of the country of the United Kingdom and any dispute or action arising from the terms of RecPress shall be determined in accordance with these laws.
These terms are under exclusive jurisdiction of English and Welsh courts.
11.2 Changes to the terms and conditions
We reserve the right to change or modify the current terms and conditions with no prior notice.
12. Hosted RecPress specific terms
By purchasing the JobRelay service you indicate that you have read, understood and agree to these terms and conditions detailed on this page.
In these terms
- 1. Plugin licensing
- 2. Software updates
- 3. Delivery and access
- 4. Ownership
- 5. Site content
- 6. Support
- 7. Billing and cancellation
- 8. Emails related to your purchase
- 9. Warranty
- 10. Data collection
- 11. Miscellaneous
- 12. Hosted RecPress specific terms
- 13. Acceptance